Shipping Policy
Order Processing Time
My Store processes orders within 1-3 business days after payment confirmation. During holidays, peak shopping seasons, or if additional verification is needed, processing may take longer.
Shipping Destinations and Options
We currently ship to customers within the United States. At checkout, you will see all available shipping methods with their fees before you complete your purchase.
Shipping Fees and Free Shipping
Shipping charges are calculated and displayed during checkout. Standard ground shipping within the US costs $6 per order. Orders over $50 qualify for free ground shipping.
Estimated Delivery Times
For US deliveries, packages generally arrive within 7-10 business days after being shipped. Delivery times are estimates and can be affected by carrier delays, weather conditions, customs inspections, or shipping address issues.
International Shipping
International shipments are available. Typical delivery for international orders ranges from 8-11 business days after shipment. Customs processing may increase delivery time, and customs fees or duties are the recipient’s responsibility. My Store is not responsible for these charges and cannot provide estimates.
Shipment and Tracking
- Orders ship from our facility within a few business days after processing.
- Once your order ships, tracking information will be emailed to the address you provide at checkout.
- Please allow time for the carrier to update tracking details after shipment.
Shipping Address Accuracy
It is essential to provide a correct and complete shipping address. Incorrect or incomplete addresses can cause delivery failures.
If you notice an address mistake immediately after placing your order, contact us promptly via our contact page. Address changes are time-sensitive and cannot always be guaranteed.
If your package is returned due to an incorrect address, additional fees may apply for reshipping.
Delivery Issues and Carrier Delays
Delivery windows may expand due to carrier issues, peak periods, or unforeseen circumstances. Once the order leaves our facility, the carrier controls the delivery timeline.
If tracking shows a package as delivered but you cannot find it, please check around your property including porches, mailrooms, and side entrances.
Contact Information
If you have questions about your shipment or require assistance, please contact My Store at felixxuqah@gmail.com or use our store’s contact page.